Pamela Ellgen

Every week, Dr. Katie Jarvis reached into her mailbox at the small-town hospital where she worked. She only received two kinds of mail. One was from recruiters trying to entice her to move to a bigger city. They offered lucrative positions and the amenities a metropolitan area could provide...

Every phone call began the same. It was my son’s elementary school announcing another day off, this time due to a 30 percent chance of rain. Rain meant eating lunch indoors, a violation of school reopening guidelines...

Seven years ago on a cool December morning, Jamie Kastelic woke up with an overwhelming sense of anxiety.

She begged her husband to stay home from work with her and their two children. The young mom had recently finished breastfeeding her second son when she noticed a small lump in her right breast...

As patients become increasingly engaged in their care, health systems are developing strategies to court them. The progressive ones are learning from industry trends outside of healthcare. That’s the approach of David Chou, VP and principal analyst at Constellation Research Inc. and former CIO at Children’s Mercy Hospital.

Sick kids poured into the academic medical center filling the PICU and overwhelming staff with unprecedented numbers of RSV cases. The hospital scrambled to fill 90 open positions, but patients arrived faster than new nurses...

When Justin Garza was admitted to the hospital in 2016, he complained of trouble breathing. He felt inexplicably tired, had a fever, and when he took a deep breath couldn’t quite fill his lungs with air. In the emergency department, doctors diagnosed him with pneumonia and began treatment.

I interviewed multiple people at one of WELL's clients for this case study of their successful implementation of our product.

For health systems, regaining financial stability will rely heavily on the planning and execution of a campaign to re-engage estranged patients.

In June 2020, I led the WELL Data Analytics Team in analyzing and interpreting client data in appointment volumes, cancellation rates, and telehealth adoption and published an eight-page report on our findings.

There’s something romantic about an upcycled shipping container being transformed into a sustainable indoor growing operation. It takes would-be garbage from rotting in a port and turns it into a farm system that has the potential to lengthen growing seasons, reduce local food insecurity, and stabilize a farmer’s annual income stream. And, for some it works.

Two local organizations have discovered an essential truth toward building a stronger local economy: when one business succeeds, we all succeed.

“Do you experience any tingling or numbness in your fingers?” the doctor asked.

I said no. He turned to the computer and entered my response. A dozen clicks and a few minutes later, he turned back to me and asked another question.

This was my first introduction to the EMR...

Red Tomato not only by makes local produce more accessible and affordable to consumers, but it also by creates values-based supply chains that connect farmers with aggregation and distribution.

In the late 90’s, Frank Martin set up a card table in the gravel parking lot of the local post office and sold zucchini he had grown in his garden. So began the Prescott Farmer’s Market and Frank’s transition from passionate gardener to profitable farmer.